Although the favourite delivery method of cyber shoppers is home delivery, used by 80% of them, collection from a third party location (relay point, post office, locker or chain shop) is also used by almost 7 out of 10 cyber shoppers.
36% of French online shoppers subscribe to a delivery service.
The most popular parcel delivery services in France :
See the attached graph.
Journal du Net, 2015, https://www.journaldunet.com/ebusiness/commerce/1168551-top-5-services-de-livraison-e-commerce-france/
Home delivery is the most adopted delivery method by French online shoppers. Indeed, 86% of French consumers declare to have frequently used this mode of delivery.
Statista, 2022, https://fr.statista.com/statistiques/504953/modes-de-livraison-les-plus-utilises-ecommerce-france/
64% of French consumers consider the withdrawal point to be “the delivery method that best suits their current lifestyle”. This means of delivery is popular for several reasons: its cost, its convenience and its proximity. In fact, the withdrawal point makes it possible to limit the environmental impact by sharing the journeys.
Siècle Digital, 2021, https://siecledigital.fr/2021/04/22/etude-francais-point-relais/#:~:text=Sur%20la%20route%20du%20travail,retrait%20d’ici%20fin%202021.
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